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The Trafalgar St. James, Curio Collection by Hilton

Food & Beverage SupervisorThe Trafalgar St. James, Curio Collection by Hilton The Trafalgar St. James, Spring Gardens, London (South West), London, SW1A 2TS

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Food & Beverage Supervisor

Up to £37,500 per annum including service charge

Part of Crimson Hotels, The Trafalgar St. James, Curio Collection by Hilton is a 5 Star hotel with 131 bedrooms including 3 signature suites and a number of venues including our unique Rooftop bar, lauded as one of the best in the city and Rockwell.

Here at Crimson Hotels, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

We're looking for a talented F&B Supervisor to join our team and play a pivotal role in ensuring smooth operation of our Food & Beverage department.

The Role

As an F&B Supervisor, you'll be at the heart of our restaurant operations, ensuring the smooth and efficient running of the floor while maintaining high standards throughout. You will also:

  • Address guest complaints effectively and ensure that every guest leaves with a positive impression. 
  • Supervise banking procedures, manage stock levels, and assist with achieving beverage cost targets through accurate inventory management.
  • Take charge of events within the hotel, ensuring they run smoothly and that guests enjoy a memorable experience.
  • Guide and motivate your staff to deliver exceptional guest service. 
  • Conduct shift briefings and step in for F&B management when needed.

The Person

As well as having previous experience in a similar role as a F&B Supervisor, we look for an F&B Supervisor to have absolute commitment to delivering exceptional customer service. The ideal candidate will have a charismatic personality and a natural talent for creating memorable guest experiences. A can-do attitude and the ability to adapt to various guest requests and situations are essential. Lastly, the role requires a strong command of the English language and a polished, professional appearance.

The Trafalgar St. James

Part of Crimson Hotels, The Trafalgar St. James Hotel, Curio Collection by Hilton is a 5 Star hotel with 131 bedrooms including 3 signature suites and a number of venues including our unique Rooftop bar, lauded as one of the best in the city.

Why join the Trafalgar St James Team? Benefits and perks.

As part of our team, you'll have access to a wide range and benefits, including:

  • Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night.
  • Health & Wellbeing Cash Plan
  • Departmental incentive programmes
  • Opportunities for internal career progression
  • Paid birthday day off
  • Professional training and development opportunities
  • Discount platform for online retailers. 
  • Excellent service recognition scheme
  • Discounts in our F&B Outlets: Rooftop and Rockwell
  • Life Assurance Scheme
  • Pension Scheme
  • Complimentary meals on duty
  • Dry cleaning and laundry services

Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We describe ourselves as a brand personality. If these traits resonate with your own personality, then The Trafalgar St James is for you.
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The Trafalgar St. James, Curio Collection by Hilton The Trafalgar St. James, Spring Gardens, London (South West), London, SW1A 2TS
  • Job RefCRI2557
  • BranchThe Trafalgar St. James, Curio Collection by Hilton
  • LocationLondon (South West)
  • Salary/BenefitsUp to £37,500 per annum including service charge
  • Contract typePermanent
  • HoursFull Time
  • Hours per week40
  • Date posted22/04/2024
  • Closing date24/05/2024

The Trafalgar St. James London, Curio Collection by Hilton, is an iconic London hotel with unique restaurants and bars poised on the edge of St. James and Trafalgar Square but moments from Soho, Mayfair and the West End. This luxury hotel blends innovative bold designs and thoughtful service with excellent dining and nightlife, entertaining both international visitors and Londoners under the same roof. The Trafalgar St. James is a true sanctuary to work, rest and play.

Trafalgar Square is the axis on which London tilts, and The Trafalgar St. James hotel stands at its epicentre. A luxury lifestyle, boutique hotel boasting 3 signature suites, 12 boutique studio junior suites and 116 rooms. Iconic wall art features the best of London’s idols. Details such as in-room books and teas from the Tregothnan estate share a distinctly British flavour. All rooms are decorated in a contemporary urban London style, and are the perfect central point for exploring the capital.

Each room enjoys complimentary Wi-Fi, soft drinks, water and snacks, a vanity make up mirror laptop safe, Tregothnan tea, ceramic kettle and Nespresso coffee machine. Bathrooms include amenities from Molton Brown, for that quintessentially British touch. At the heart of the city, The Trafalgar St. James is mere moments away from Mayfair, London’s famed West End and the iconic City of London.

Rockwell is a plant-filled hideaway to sip on botanical cocktails and scape reality with fantasy. Open all day, guests and Londoners alike are invited to join. The Rooftop is a space for sipping individually crafted cocktails and drinking in the inimitable city view. Complete with alfresco and canopy-covered seating, the sky-high space lends itself as a year-round experience. Biblio, the in-house living room, accommodates up to 80 guests for a reception or 22 guests for a private dinner or boardroom-style meeting.